I'm only passively familiar with Outlook, although I had planned to spend today migrating to a new Mac and upgrading from Entourage 2008 to Outlook 2011. About all I know about it is that e-mails seem to be stored as a combination of individual files and a large database. Had it still been of the old monolithic database only, chances are good it would have been too big to scan and you would never have been notified.Ugly56 wrote:I have searched and searched, and I cannot find any explanation here about how to identify Outlook 2011 (current v. 14.3.1) emails that ClamXav (current v. 2.3.4) has designated as infected.
Popups are limited in the number of characters they can contain. The full path is available in the ClamXavSentry-scan.log which can be opened from the Sentry menu icon.In the last few days ClamXav Sentry has alerted me once on each machine with the following popup warning...Annoyingly, these warnings did not give the full file path
I am not certain what that file actually is. It could be some portion of the e-mail or perhaps an attachment to it. If I were you I would attempt to open it with a text editor to see if there's enough text to make it identifiable. Based on the infection name, it almost certainly would have the hyperlink listed.Unfortunately, knowing the file name and location does not get me any closer to discovering the Subject of the email so I can find and delete it . Furthermore, double-clicking on the infected file in the Finder does not open it as an Outlook email but instead only starts a new email and attaches the infected file to it — a bizarre default behavior, if you ask me.
I'm not sure either, but I have an inactive g-mail account required in order to use other Google capabilities and have proven to myself that it works that way. There is actually only one copy of each e-mail on the server and it lives in the "All Mail" folder. It seemingly can be moved to a real Trash folder, but anywhere else it appears is simply one or more labels that have been applied to the file. When you delete a file from the Inbox, you are only deleting it's label. When I delete a file from the "All Mail" folder using Entourage it disappears momentarily, but shows back up the next time I check mail. When I go through webmail it moves to the Trash and then I can permanently delete it there.I did discover two important things to keep in mind once the identity of an infected Outlook email has been determined: 1) In order to avoid corrupting the Outlook database, I cannot just delete the file in the Finder but rather must delete the email itself from the Gmail server; and 2) When deleting the email from the server, I must do so from the Gmail website rather than via Outlook (I’m not sure why).
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